We are working as hard as we can to keep everything as smooth as possible from our end for you, our customer. But please be mindful that we are in Victoria so our office and warehouse are on full Covid restrictions, as are our courier service who are now no longer able to pick up from our warehouse daily to deliver to our packing office for shipment preparations to you.
Once it arrives for packing it is then up to one person to process, pick, pack and send orders.. due to Covid distancing laws.. Please be patient
For all information on the progress of your order please log into your account or check your email. ‘Processing’ means its been received and we are getting it ready to ship. ‘Completed’ means it has been shipped and our COURIER will email you tracking details when it has been lodged through their system.
Thank you for your patience.